My Policy and pricing

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tv camera internet laptop Here is my work philosophy and my pricing


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Policy
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Pricing

 

  • My policy is that if I can't get your device working the way you asked me to, there is no charge. I won't take your money if I can't help you, I don't like it when someone does it to me and I won't do it to you. If I have fixed your device or gotten it working the way you want it to there is a $49 per hour charge and I only charge for the exact time I actually work on your device. I'll also do my best to explain to you what I did and help you to understand how to work the device you're having problems with.

  • I accept PayPal, cash and checks.

  • A lot of times I can get your computer working the way you want remotely.  In those  instances you would click on the "Teamviewer" icon below, then save the file it gives you "TeamviewerQS.exe" to your desktop. When you run the file, it will give you a login and password, you then tell me what these are and only then can I log in to your computer. After I finish and log out, I can't log into your computer again until you run the fill again and give me the new password it gives you.  Anytime I am logged in to your computer, there is a visible sign that you will see telling you I am logged in. Since the file doesn't install anything and must be started by you to grant me access, it prevents me or anyone else from getting into your computer uninvited. For this the hourly rate is $45 with a minimum 1 hour charge payable before I commit the repairs to your computer.  For remote access like this to be possible you must have a working internet connection. If your internet is not working, I can come to your home and fix it there, then after that, if necessary, we can start a remote access connection.

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